Wednesday, 27 August 2025

Sainsbury's St Clements Chhescake complaint

 To Saisnbury's Quality Control Department:

Dear Sirs and Madmen,

I must complain in the strongest possible terms without expletives about your Taste the Difference St Clement's Cheesecake slices.

It says quite clearly on the box that it contains "hidden pockets of oranges and lemon curd".  Sadly this was not the case.

In fact we never found any hidden pockets, they were clearly visible from the top!  Not only could I see them, but neither could my dinner guests which I am sorry to say included chilfdren.

Unless of course those triangular orange coloured bits were there as a bonus or as a way to distract us from searching for the hidden pockets?

As a recompense we would appreciate it if you could send us some hidden pockets as soon as possible, so that we can add them in if we buy the cheesecake again, which we probably won't as we can make much better cheesecake ourselves - the only reason we bought it was for the hidden pockets and we were sadly shocked and disappointed that we could not find even one.  I guess maybe they were possibly just hidden too well.  Maybe you should remove the claim from the packet to avoid dissapointing other customers?

Sheila not Shiela


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